Mean Green Athletics Partners With Paciolan
Industry-Leading Ticketing Service will Enhance Customer Service
DENTON – North Texas athletics announced today that it has entered into a partnership with Paciolan, an industry-leading ticketing, access-management and fundraising company. Paciolan is expected to help North Texas athletics enhance all donor and fan experiences while generating additional revenue.
“Over the past few months we have made several changes to improve our customer service in the ticket purchase and donor processes,” Vice President and Director of Athletics Wren Baker said. “As we continue to search for ideas to streamline the customer experience for Mean Green fans, we believe Paciolan provides the best solution. One of our goals is to be an industry leader in making it easy and accessible for fans to enjoy UNT athletic events, and Paciolan provides better synergy across all of our platforms and should be the most seamless system to assist in that effort.”
Paciolan is the leading provider of ticketing services in college athletics, powering more than 120 colleges throughout North America, including NCAA Division I Athletics. With the new agreement, UNT will employ Paciolan’s college athletics-tailored implementation of Salesforce and CRM administrative services, digital ticketing, and marketing services for a comprehensive solution to best serve Mean Green fans.
As a Paciolan partner, North Texas will receive additional service and support. A Client Partner will provide strategic consulting and best practices to ensure that the university maximizes the value of the Paciolan partnership by fully utilizing all of the products and services available. Mean Green Sports will have full access to an eCommerce Operations Specialist, Salesforce Administrator, and the Paciolan Digital Marketing team to provide direction in the comprehensive use of all Paciolan tools and support of the organization’s goals.
Paciolan’s partnership and integration with StubHub will enable Mean Green season ticket holders to sell unused tickets in a secure and intuitive environment. The integration between StubHub, the largest ticket resale market, and Paciolan provides an unrivaled integrated primary and secondary ticketing solution.
Paciolan will power ticket sales and account management capabilities for University of North Texas. Paciolan’s Access Management solution enables fans and customers to purchase mobile tickets and scan their tickets at the gate. Fans can also use their mobile device to manage their accounts, transfer tickets, and digitally transfer unused tickets.
With Paciolan’s PAC Mail email marketing solution, University of North Texas will be able to communicate directly with fans, students and donors to strengthen relationships. The web-based email marketing solution will enable North Texas athletics to send targeted, personalized messages to drive ticket sales.