Darrell K Royal Stadium, Austin, TX
If you need assistance at Apogee Stadium, text us with the problem and your
location, and help will be dispatched.
ISSUE and LOCATION
(message and data rates may apply).
ISSUE and LOCATION
ADA Drop-Off - Fans with disabilities may be dropped off at Apogee Stadium at Gate 1. Vehicles with valid disabled parking placards or license plates may enter the Green Lot near Gate 1 via the entrance on Bonnie Brae St. and drop off fans with disabilities at the entrance of Gate 1. Those vehicles may NOT park in the Green Lot unless they have a Green Lot Parking Pass. VIOLATORS WILL BE TOWED.
Those wishing to pick-up fans with disabilities after the game at Gate 1 should plan on delays because you will be going against the flow of traffic. Fans with disabilities should consider taking the courtesy shuttle after the game from the stadium to the ADA parking lot at Fouts Field, and be picked up there.
ADA Parking - ADA parking is located in the west section of the Fouts Field parking lot. A valid disabled parking placard or license plate is required to park in this area.
North Texas runs a shuttle service for fans with disabilities from the ADA parking lot to Apogee Stadium beginning four hours prior to kickoff. Before the game, shuttles run from the ADA parking lot to Apogee's Gate 2 and to the Red-Blue lots for tailgating. After the game, shuttles pick up ONLY at Gate 2 and return to the ADA lot. There is no post-game pickup from the tailgating areas.
The shuttle is designated for those who require assistance and one guest. We ask that those who are able to walk please use the pedestrian bridge from the Fouts parking lot to the stadium and allow those that need assistance the opportunity to use the shuttle.
ADA Seating - Seating for wheelchairs is located on the concourse level between the lower and upper bowl. One guest will be permitted to sit with each wheelchair guest. Both guests must have a valid game ticket. Special arrangements for additional guests may be requested through the ticket office prior to the game. Assistance animals are permitted. Wheelchair-accessible seating is limited and should be requested through the ticket office to ensure availability. Chairs for companions are available by request from an usher.
ADA Student Seating - Ample seating for students with disabilities is available in the Student sections on a first come, first serve basis. Both student and their guest need a student ticket and/or student-guest ticket. Chairs are available for guests upon request from an usher. All student seating, including ADA student seating, is general admission.
Alcohol Policy - To ensure a pleasant and safe environment for all fans, anyone found entering the stadium with alcoholic beverages may be denied admission to the game and will have the alcohol confiscated. Those found with alcohol inside the stadium gates or seating area, except in sanctioned areas, are in violation of state law and subject to arrest and possible University disciplinary action.
Assistance - If fans require non-emergency assistance in Apogee Stadium, fans can send a text message with the problem and their location in the stadium, and help will be dispatched. Text "SCRAPPY" the issue and your location to 69050 (message and data rates may apply). Fans may also call the non-emergency police dispatch at 940-565-3000.
IN CASE OF EMERGENCY, CALL 911.
ATM Machines - ATMs are located inside Gate 2 and Gate 4.
Baby-Changing Stations - Apogee Stadium has six family restrooms equipped with baby-changing stations, two each on the east, west, and north sides of the stadium.
Banners and Signs - Handheld banners, signs, and flags are permitted that do not contain profanity or derogatory statements and do not obstruct the view of other spectators. No banners, signs, or flags may be hung at Apogee Stadium without the prior approval of the Athletic Department. Signs for political purposes are not allowed in the stadium or on stadium grounds.
Cameras - Still cameras with a lens greater than 100mm, any audio and video recording equipment, monopods, dual pods, and tripods are not allowed. Any images taken by fans are for personal use only, may not be used for commercial purposes, and may not be sold without the expressed written consent of the University of North Texas.
Child Entry - Children under the age of two-years old do not require a ticket. However, the child must sit on an adult's lap during the game without obstructing the view of other guests.
Concessions - Full-service concession stands are available along the west, north and east concourses. Full-service concessions stands accept credit and debit cards. Outside food and drink are prohibited inside Apogee Stadium. The Family Fun Pack food and drink vouchers must be redeemed at the concession stand in the northeast corner of Apogee Stadium.
First Aid - First-aid stations are located on the west concourse just south of Gate 2 and on the east concourse north of Gate 4. Medical personnel are available in these stations to provide service and care. Nursing mothers may use the First Aid stations as needed.
Flag Pole Policy - No sticks or poles are allowed inside Apogee Stadium.
Gates - Gates open one hour and thirty minutes prior to kickoff. Those with west-side tickets (Sections 101-109, 201-212) should enter Gate 2. Those with east-side tickets (Sections 115-125, 215-224) should enter Gate 4. General Admission or Family Pack tickets are located in the north end zone, and those fans should enter via Gate 3.
General Policies - All persons must have a ticket, and the holder of the ticket is restricted to the section, row, and seat of the held ticket. All sales are final and tickets cannot be refunded or replaced if lost, stolen, or destroyed. The University of North Texas reserves the right to revoke tickets by refund of purchase price. Holders of tickets to University athletic events must agree to abide by stadium and University policies. Tickets may not be sold on University property except by authorized personnel of North Texas Athletics. No alcoholic beverages, except in pre-approved areas, no umbrellas, no amplified noise-makers, or signs for political purposes are allowed in the stadium or on stadium grounds. Anyone apprehended with any intoxicants in the stadium, except in the sanctioned areas, will be subject to ejection without refund.
Guest Services - Guest Services booths are located just inside Gate 2 on the west side of the stadium and Gate 4 on the east side. The booths open when the stadium opens, and staff members are available to assist with questions, comments, or concerns.
Lost and Found - Lost and found articles can be reported and claimed at Guest Services located inside of Gate 2 and Gate 4. Guest Services is open one hour and thirty minutes prior to kickoff and closes thirty minutes after the end of the game. All items are returned to the Facilities/Event Management Office the business day after a game.
Lost Persons - If guests or children become lost at Apogee Stadium, they should seek out the nearest usher, uniformed police officer, or Guest Services booth for help. Parents looking for a lost child should check with the nearest police officer, usher, event-staff member, or Guest Services booth. All guests should keep their game tickets with them, and parents should urge children to keep their game ticket with them at all times as this will help reunite them with their parents or guardians.
Merchandise - Officially-licensed North Texas merchandise is available in the Team Store located on both the west and east concourse. Click here for a map of Apogee Stadium. Mean Green merchandise is also available online at shop.meangreensports.com. The Team Store opens at 9 a.m. on game days.
Noisemakers - Bells, horns, megaphones, whistles, and other artificial noisemakers are not permitted at Apogee Stadium, per NCAA and Conference USA policies.
Parking - Reserved priority parking areas are located around Apogee Stadium and are controlled by color-coded passes. A pass must be displayed in each vehicle. Click here for an interactive map of all Apogee Stadium gameday parking.
Parking For Recreational Vehicles - Mean Green Club donors' recreational vehicles or those occupying more than one space are asked to park in designated areas of the Blue Lot. Game-day RV parking is designated in the parking lots around Fouts Field off of North Texas Blvd. at a charge of $60.00 per game. Mean Green Club members at the $250 donor level and higher have the ability to purchase an RV pass through the North Texas Ticket Office.
Permitted Items - Permitted items are binoculars, pagers, cell phones, small cameras, small radios, blankets, rain apparel, diaper bags (with baby), strollers (check-in service available), soft sided purses, fanny packs, small bags that fit completely under one seat.
Program - Extra-Point, the official game program, is available from vendors at each gate on the west and east side.
Prohibited Items - Prohibited items include but are not limited to:
pets of any kind (except assistance animals for those with disabilities)
explosive devices and artificial noisemakers
outside food and drink
large and hard sided bags
glass or metal beverage containers
aerosol spray cans
video recorders and tripods
Re-Entry - Guests are NOT permitted to leave Apogee Stadium and return on the same ticket. Re-entry will be permitted only in the case of an emergency. In the event of an emergency, please see security personnel prior to exiting the stadium.
Restrooms - Restrooms are located along the west, north and east concourses of the stadium. A restroom located on the east concourse will be open to service the outside tailgating area prior to the gates opening. Additional portable restroom facilities are located in the parking and tailgating areas around Apogee Stadium and Fouts Field.
Smoking - The University of North Texas is a smoke-free campus. Smoking is prohibited in Apogee Stadium.
Stroller Service - A check-in service is available for those with baby strollers. Baby strollers can be dropped off at the Guest Services booths at Gate 2 and Gate 4. Strollers are not allowed in the seating areas of Apogee Stadium.
Student Tickets - Current University of North Texas students get into games free with a valid UNT ID. Students must present their current and valid student ID at the North Texas Ticket Office or at designated student ticket pick-up locations on campus starting the Monday of game week. Remaining student tickets may be picked up on game day at the North Texas Ticket Office. If supply allows, students may purchase student-guest tickets from the North Texas Ticket Office.
Seating for students with disabilities is available in the Student sections on a first come, first serve basis. Both student and their guest need a student ticket and/or student-guest ticket. Chairs are available for guests upon request from an usher. All student seating, including ADA student seating, is general admission.
Tailgating - Tailgating takes place on The Hill on the southeast side of Apogee Stadium and in green spaces in and around the Green, Blue, Red, and Orange parking lots.
Tailgating may not occupy empty parking spaces or inhibit traffic flow. Tents and canopies are allowed as long as they do not impede foot or vehicle traffic or extend into additional parking spaces.
Campus parking lots open at 8 a.m. prior to each game for tailgating.
Responsible and lawful consumption of alcohol is permitted within University rules and protocols. Police patrol the tailgating areas and enforce applicable laws.
Glass containers and kegs are NOT permitted.
Commercially-sponsored tailgates are prohibited except in designated locations. To organize such a tailgate, contact the sales department at 940-565-2527.
Tickets and Admission - Apogee Stadium gates will open one hour and thirty minutes prior to kick-off. North Texas athletics is not responsible for lost, stolen or destroyed tickets, and duplicate tickets will not be issued. Children over two years of age are required to have tickets; children under two years of age must sit on an adult's lap during the game without obstructing the view of other guests. Students enter free with a valid UNT ID. Cash, check, American Express, MasterCard, Visa, or Discover will be accepted at all stadium ticket office locations (west, northeast, and east).
Ticket Office Hours - On game days, the ticket office at Gate 2 opens at 9 a.m.; the ticket office at Gate 4 opens four hours prior to kickoff; and the ticket office at Gate 3 opens two hours prior to kickoff.
Umbrellas - For the safety of all spectators, umbrellas are prohibited inside Apogee Stadium.
Will Call - Ticket orders for individuals received the week of the game will not be mailed. Tickets can be picked up at the North Texas Ticket Office the week of the game or on game day. Only the person whose name appears on the order may pick-up will-call tickets. A photo ID is required. Refunds will not be issued for unclaimed will-call tickets.
General Will Call (for tickets purchased from or left with the North Texas Ticket Office) - Gate 2 Ticket Booth (West Side).
Player Will Call - Gate 2 (West Side), opens one and a half hours before kickoff.
Visiting Team Will Call - Gate 3B (North Side), opens one and a half hours before kickoff.
Recruits & High School Coaches - Gate 2, opens one and a half hours before kickoff.
Tickets purchased online through Ticket Master may be picked up at any ticket office at Apogee Stadium.